acd67's Privacy Policy

Introduction and Purpose of This Policy

acd67 ("we", "us", "platform") is a trusted online casino and betting platform serving users in Bangladesh. When you register, log in or use any service on acd67, you agree to the terms of this privacy policy.

The purpose of this privacy policy is to clearly inform you about what information we collect, why we collect it, how we use it and how we keep it secure. We believe that transparency and trust are the foundation of a lasting relationship.

By using our platform, you are considered to have given your consent to the data processing methods described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

Information We Collect

acd67 collects various types of information in various ways. Details are provided below:

2.1 Registration and Account Information

When you create an account on acd67, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Password (stored in encrypted form)
• Preferred currency (Taka / BDT)

2.2 Identity Verification Information

To ensure a safe and responsible gaming environment, at certain stages we may request the following documents for identity verification:

• National ID card (NID) or passport copy
• Proof of address document (utility bill or bank statement)
• Document verifying ownership of the payment method

2.3 Financial Transaction Information

We collect and store transaction-related information for processing deposits and withdrawals. This includes details of transactions made via bKash, Nagad, Rocket and bank transfer. No full payment card numbers or bank account passwords are stored on our servers.

2.4 Usage and Activity Information

We automatically collect the following information, which is necessary for platform improvement and security:

• IP address and device type
• Browser type and operating system
• Session duration and login history
• Game history and betting activity
• Data collected through cookies and tracking technologies

Purpose and Use of Data Collection

acd67 uses your personal information only for specific, legitimate and transparent purposes. Below is a detailed breakdown of how we use this information:

3.1 Service Delivery and Operations

• Account creation, verification and management
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Updating VIP program information
• Storing game history and transaction records

3.2 Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting fraud and money laundering
• Preventing the use of multiple accounts
• Implementing responsible gaming policies

3.3 Communication and Support

• Sending transaction notifications
• Providing 24/7 live chat support
• Notifications about important updates and policy changes
• Technical support via email

3.4 Service Improvement

We analyze user behavior to further improve our platform. This analysis is never used to identify any individual separately — it is done entirely on the basis of aggregate data.

Data Sharing and Third Parties

acd67 does not sell, rent or exchange your personal information. However, in certain circumstances we may share information with trusted third parties:

4.1 Payment Processors

Information required to complete transactions via bKash, Nagad, Rocket and bank transfer is shared with the relevant payment providers. These providers follow their own privacy policies and use the information in accordance with our guidelines.

4.2 Technology Service Providers

Information necessary for service operations may be shared with game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt). However, these third parties may only use the information for the specified purpose.

4.3 Legal Obligations

In the case of legal investigations, court orders or legitimate requests from authorities, we may be required to provide relevant information. In such cases, we will only supply the information that is strictly required.

Data Protection and Security Measures

acd67 uses the most up-to-date technologies and methods to protect your personal and financial information. Our security framework consists of the following layers:

• SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
• Password Hashing: Your password is never stored as plain text — industry-standard hashing algorithms are used.
• Two-Factor Authentication (2FA): 2FA is available to provide an extra layer of security when logging into your account.
• Server Security: Our servers are housed in secure data centers and undergo regular security audits.
• Access Control: Only authorized personnel can access the necessary information, with limited access rights.
• Regular Security Testing: Penetration testing is carried out regularly by third-party security experts.

Even so, no platform can guarantee complete security over the internet. We encourage you to use a strong password for your account and not share it with anyone.

Cookie Policy

The acd67 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your user experience.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary to maintain login sessions and ensure the core functionality of the platform.
• Functionality Cookies: Remember your preferences (such as language or display settings).
• Analytical Cookies: Used to understand how users interact with the platform, which helps us improve our services.

6.2 Cookie Control

You can disable cookies by going to your browser settings. Please note that disabling certain cookies may limit the functionality of the platform. Turning off essential cookies may cause login and payment features to not work properly.

Data Retention Period

acd67 retains your personal information for as long as necessary. The retention period depends on the type of information and legal requirements:

• Account Information: While the account is active and for a specified period after it is closed.
• Transaction Records: Long-term retention is required in accordance with financial regulations.
• Identity Verification Documents: Retained in accordance with anti-money laundering regulations.
• Session and Log Data: Retained for a limited period for security analysis.

Even if you request account closure, some information may need to be retained for a specified period due to legal obligations. After that period, such information will be securely deleted or anonymized.

Your Rights

As a user of acd67, you have certain important rights over your own information:

8.1 Right to Access

You may request to know what information we hold about you. We will provide the information within 30 business days.

8.2 Right to Rectification

If you believe any of your information is incorrect or outdated, please contact us to have it corrected. After identity verification, we will make the necessary corrections.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You may object to marketing communications or to certain types of data processing. We will review your request within a reasonable time.

8.5 Right to Data Portability

You may request to receive the information you have provided in a structured, commonly used format.

Protection of Minors' Data

acd67 strictly provides services only to those aged 21 and above. We do not knowingly collect personal information from any minor.

If we become aware that we have inadvertently collected information from a minor, we will immediately close that account and delete the related information. If you become aware of a minor's account, please let us know.

Policy Changes and Updates

We may update this privacy policy from time to time due to business changes, new legal requirements or service improvements. For any significant changes:

• A notification will be sent to your registered email address.
• You will be informed of the changes when logging into the platform.
• The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after an update will be considered as your agreement to the new policy. If you do not agree with the changes, you may request to close your account.